MEDARS CRM
The CRM for your cosmetic medicine clinic, complete with an assistant to look after your patients.
Calendar, patient records, medical history, consent forms and invoices all in one place. Plus, an assistant who responds via your website’s chat and on WhatsApp, finds a slot in your calendar and books the appointment for you.
THE DEMO USES FICTITIOUS DATA. NO REGISTRATION IS REQUIRED.
THE ASSISTANT
Respond to your patients at any time, using your own details.
Find out about your treatments, prices, opening hours, centres and practitioners, as well as the answers you provide to frequently asked questions. Anything that’s not within your remit is passed on to your team.
01
Reply on your website and on WhatsApp
Prices, treatment durations, how to get there, payment methods. Just using what you’ve written, without making anything up.
02
Find a spare moment and make the appointment you’ve been asked to make
Check your actual diary, see if you have any free slots, and add the request to your diary and your to-do list. If you charge a booking fee, send the booking link.
03
He knows when to stop
It does not provide medical advice. If you have any clinical concerns or suspect a possible complication, notify your team and tell the patient to call the clinic.
AGENDA
The whole clinic in one diary.
Various branches, rooms and practitioners, with the status of each appointment at a glance: upcoming, on hold, in progress, completed, paid.
Book online with a deposit
Your booking page showing your treatments. If you wish, the patient can pay a deposit by card and the appointment will be confirmed automatically.
Reminders and follow-up
Tasks to confirm appointments, review treatments and request reviews, with the message already drafted to be sent via WhatsApp.
Vacancies and waiting list
Find the first available slot, book appointments and manage the treatment room and the day’s waiting list.
PATIENT RECORD AND MEDICAL HISTORY
Each patient, with their full medical history.
Visits, payments, upcoming appointments, conversations and notes on the patient record. The medical record, including medical history, treatments and check-ups, signed by the healthcare professional.
History on the tablet
Open the medical record on the tablet using a QR code. The patient fills in their medical history and signs it there and then.
Signed consents
Treatment consent forms. The patient signs on the tablet or via their mobile phone, and the signature is saved in their medical record.
Before and after photos
The photos from each visit are saved in your history, and you can compare them across sessions.
AND ALSO
What a clinic uses every day.
Sales funnel
Every lead, from the moment it’s created until it’s processed, including the value of your current pipeline.
Quotations and invoices
Quotes, invoices and payments for each patient, showing any outstanding amounts.
Stock
Products, batches and expiry dates. Each treatment deducts the amount used.
Reports
New patients, conversion rates, appointment book occupancy, no-shows and where they come from.
Equipment and permits
Reception, doctors and management – each with what they need to see.
Bring your patients
Import your patient database from a CSV file or from an export from your current software.
MORE DETAILS
What clinics ask before making a change.
Digital informed consent
Aesthetic medicine forms in 8 languages, signed on the tablet with a dual signature and a stamped text.
If you’re coming from another programme
DriCloud, flowww, Clinic Cloud or Koibox: what remains the same, what MEDARS CRM adds, and how we transfer your data.
Invoicing and Verifactu
Non-amendable invoices, corrective invoices and chained registration, and the dates in 2027.
PRICES
A plan for every size of clinic.
Prices per month, excluding VAT. The yearly plan costs ten monthly fees. Medars members pay less: with Gold, half price; with Black, the Clínica plan for €50 a month.
Consulta
€59 per month
1 PROFESSIONAL AND 1 RECEPTION USER. VAT NOT INCLUDED
WITH GOLD, €29 A MONTH
Appointments, patients and medical records
Consents signed on a tablet
Booking page with deposit
Quotations, invoices and stock
Optional AI assistant, €39 per month (€19 with Gold)
Clínica
€119 per month
UP TO 5 USERS. VAT NOT INCLUDED
WITH GOLD, €59 A MONTH. WITH BLACK, €50 A MONTH
Everything in Consulta
AI assistant included
Team with profile-based permissions
Several locations, rooms and professionals
Centro
€219 per month
UP TO 15 USERS. VAT NOT INCLUDED
WITH GOLD, €109 A MONTH. WITH BLACK, €99 A MONTH
Everything in Clínica
Up to 15 users
AI assistant included
For organisations with multiple sites and large teams
ADDITIONAL USER: €15 PER MONTH. MIGRATION FROM YOUR CURRENT SOFTWARE: A ONE-OFF FEE OF €290. 14-DAY FREE TRIAL. CHANGE YOUR PLAN OR CANCEL DIRECTLY FROM THE CRM ITSELF.
QUESTIONS
Frequently asked questions.
Is it only for Medars members?
No. Any aesthetic medicine clinic can use it, at list price. Members pay less: Gold pays half, and Black has the Clínica plan for €50 a month.
Can I transfer my patients from another programme?
Yes. You can import a CSV file containing your patients’ details, or an export from your current software, and we’ll help you review it.
Does the assistant give medical advice?
No. It provides information about the clinic and helps you book an appointment. Clinical queries and emergencies are always referred to your team.
Can I have a look at it first?
Yes. The demo uses fictitious data and you can browse all the screens without registering. Whenever you like, you can try it out for 14 days free of charge with your clinic.
Where is my patients’ data stored?
On servers in the European Union, in Frankfurt. Each clinic can only view its own data; MEDARS staff cannot access it, and clinical data requires a second factor of verification.
Does it comply with Verifactu?
Invoicing is set up for Verifactu: non-amendable invoices, corrective invoices and linked records. Submission to the Tax Authority has not yet been activated and, until then, the CRM issues pro forma invoices. More about Verifactu.
I use a different management programme. How do I transfer my practice?
We import your patients, appointments and signed consent forms from DriCloud, flowww or another programme using the migration service. See what changes.
MEDARS CRM
Try it out with a sample clinic.
Go through the diary, the patient records and the assistant using made-up details. Whenever you’re ready, we’ll help you get your clinic up and running.
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